Upton Group Practice

                   

Wirral GPCC Patient Council Meeting

 Wednesday 4th May 2011, 6pm

Birkenhead Medical Building

 

Agenda

No

Note

1

Welcome and Introductions

Interim Chair, Eddy Shallcross, welcomed everyone to the meeting.

 

2

Minutes from last meeting

The minutes taken at the last meeting of the Wirral GPCC Patient Council, held on 16th February 2011, were agreed as a true and accurate record.

 

3

Matters arising

 

Patient Council Executive Board – At the last meeting, nominations were sought for positions on the WGPCC Patient Council Executive Board.  9 nominations in total were received, and were judged by a panel consisting of Dr Mantgani, Christine Campbell and James Kay, NHS Wirral Chairman.  8 of the 9 applications were successful, with one considered unsuitable as it was representing an organisation rather than a WGPCC practice.  2 of these members will sit on the Executive Board of the WGPCC.

 

Christine will be the link for all communications to and from the Patient Council and its Executive Board, and minutes from all meetings will be made available to members and to practices to distribute more widely.

 

Mental Health Contracts – The current primary care mental health contract, held with Cheshire and Wirral Partnership Trust and called ‘Talking Changes’ is due to expire in October this year.  Based on practice and patient feedback, this Consortium has designed a specification that will hopefully be more in line with WGPCC patients’ needs, by bringing services closer to patients’ practices and giving more administrative ownership to the practice themselves.  It was confirmed that prospective providers are being encouraged to work in partnership with the voluntary sector to increase capacity.  The procurement process will take place over the summer with the new provider in place during October. 

 

 

4

Medicines Management

 

At the last meeting of the Patient Council, it was agreed that this meeting would focus on medicines management and prescribing.  Judith Green, Prescribing Advisor aligned to NHS Wirral, attended the meeting and gave a presentation on several areas relating to this.  This presentation has been circulated to members.  Key points relating to each area were as follows:

 

Remit of Medicines Management Team

 

-          create a formulary with the hospital – this is a list of all drugs recommended for use to ensure that the hospital and GP practices use standardised treatments

-          review new drugs on the market, taking into account available evidence, to advise if these are appropriate to prescribe for Wirral patients.

-          Manage a reporting system that allows GPs to raise any issues regarding hospital prescribing, which are then addressed with the hospital

-          Help GPs to comply with guidelines, such as NICE and NPSA alerts to ensure patient safety

-          Advise GPs of generic drugs (ie drugs without a brand name) with the same patient benefits but are more cost-effective

 

All this is done in consultation with the GP practices.

 

Prescribing budgets are set by the PCT, based on practice demographics (this is according to a national formula).  As well as being measured against expenditure, the practices are also measured against the quality of their prescribing, and WGPCC practices perform very highly in both areas.  The WGPCC practices have the challenge of managing the rising increase in drug prices and the availability of new, expensive drugs, with managing a prescribing budget.

 

A long discussion around switching patients between drugs for cost-efficiency purposes took place.  It was clarified that, whilst the medicines management team make recommendations on who the practice may wish to switch between drugs, each decision is made on an individual basis taking into account any potential risks or circumstances for each particular patient.  Audits take place on a quarterly basis to ascertain the effects of switching drugs.

 

Action:  it was requested that patients are made aware of the results of this audit in order to put minds at ease regarding the effects of switching.  Furthermore, patients should be advised the potential money to be saved by switching drugs; Judith agreed to look into this.

 

It was confirmed that there are EU regulations regarding the purchase of drugs, and on the quality standards.  This is dealt with at a wholesale level, and not on an individual pharmacy level (eg Boots the company rather than Boots the individual Chemist store).

 

Hospital Prescribing

 

Judith explained that practices should receive green bags to put their medication into when they are admitted to hospital, and ambulance crews should be asking patients for their medication when they arrive at a patient’s house.  There have been public and staff campaigns to encourage this.  There have been issues regarding lost medication within the hospital, eg if it remains in a locked bedside cabinet when a patient changes wards.  Pharmacy staff now have a tracking system to ensure that medicines follow the patient, rather than re-ordering the drugs.

 

Unfortunately, the information systems between primary and secondary care do not enable the hospital to see at a glance which medications the patient is on, which is why patients need to bring this medication with them.

 

On discharge, patients are given 2 weeks’ supply of prescribed drugs unless it can be demonstrated that the patient has ample supply at home.

 

Several patients raised the point that waiting for drugs to be brought up often delays discharge, and questioned why drugs cannot be collected from the pharmacy instead.  It was explained that there are insufficient resources to enable this within the hospital, but that nurses can now track the ordering of drugs within the hospital so that patients will know how long it will take.

 

There is a scheme whereby patients have a sticker or a notice within their home which advises of the location of their medication, should they require hospital admission. 

 

Action:  Judith to look at promoting this scheme further to WGPCC patients.

 

A discussion took place around whether or not patients should receive two weeks’ medication, or if they should be able to get this from a pharmacy of their choice.  It was explained that hospital prescriptions will not be accepted outside the pharmacy.  Currently a hospital stay includes the cost of the drugs upon discharge, which is why the hospital are contracted to provide these.  Also, if the discharge letter is not available until several days after the hospital stay, there is the danger that the patient will run out of medication and the practice will not know to issue a new prescription.

 

Action:  Judith to take this issue back to the next meeting with the hospital.

 

Medicines Wastage

 

At least £300m is wasted on prescribed drugs in England per year, with an estimated £2m wasted per year on the Wirral.  However, as this is only based on counting the amount of medication returned to pharmacies, this is likely to be a great under-estimation as many patients do not return medicines. The medicines management team has ran many public campaigns on reducing medicines wastage but there has been little impact.  The team has been working with patients to develop a more hard-hitting campaign, and feedback is requested on how to launch this campaign. 

 

One patient suggested that a powerful message is to show a picture of medicines found in a patient’s house – an image was circulated of a medicine cabinet containing £900 of wasted prescribed medication.

 

Dr Mantgani and Dr Oates explained that the pharmacy ordering system (where pharmacies order repeat prescriptions for patients, bypassing the need for the patient to go to the GP) also contributes enormously to this issue.  For instance, the drugs are ordered whether or not the patient requires them (for instance, the patient may not want ALL the drugs on their prescription, or may have been admitted to hospital, yet the pharmacy still orders the drugs one month in advance).  There is no consistency between pharmacies so it has been difficult to monitor and to manage. Patients were asked to consider carefully what they are ordering as, once it has been taken away from pharmacy premises, in accordance with the law it cannot be reused and must be destroyed, therefore leading to wastage.

 

Patients agreed that this also reduces the contact between the practice and the patient, which may have a negative impact.

 

Action:  patients to raise at their patient groups and ask their practice what action they are taking to manage medicines wastage, particularly in conjunction with pharmacy ordering. 

Action:  Patient Council Executive Board to work with Judith to think of other means of getting this message to the wider patient community, particularly those who may not regularly visit their GP practice.

 

5.

Any Other Business

It was requested that elderly patients’ needs are given particular focus when the WGPCC plans its priorities.  It was agreed that each Patient Council agenda should have a specific theme and that this may be a good focus for the next meeting.

 

 

6.

Date and Time of Next Meeting

The next meeting will take place on Tuesday13th September 2011, 6pm, Birkenhead Medical Building.

 

 
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Last modified: 30/01/2012