Upton Group Practice

Wirral Citizens Advice Bureau

Wirral Citizens Advice Bureau provides a service in this practice through the Primary Care Advice Liaison (PCAL) team.

The Primary Care Adivce Liaison team provides advice and support for patients who are suffering from mild to moderate mental health conditions by advising on issues that could affect their condition, or be affected by the condition.

One aim is to help patients with practical issues in order to reduce stress and anxiety that could cause a worsening of the condition, or be a barrier to recovery.   PCAL also work towards empowering the patient to deal with the issues themselves.   PCAL can refer patients who need extended care to Advocacy in Wirral, with whom we work in partnership. They are based in Woodside, Birkenhead and offer further support for longer periods. 

Referral to the Primary Care Advice Liaison service is through GP’s, nurses, counsellors or other members of the Practice Team. A 45 minute appointment can be made through Reception.

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Last modified: 30/01/2012