Our Practice Manager – Mrs Peta Murphy – joined the practice in March 2004.   She is responsible for overseeing the running of the practice including recruitment and management of staff, pay and finances, the maintenance and upkeep of the building, practice business planning and a multiplicity of other duties as may from time to time be delegated by the Partners.    Peta is also responsible for dealing with complaints from patients and the practice works to the standard NHS procedures on this. 

Mrs Dawn Priestman is our Data Manager and she joined the practice in August 2009.  Dawn looks after and develops our computer network in support of the work we do for and with our patients.   Dawn manages a team of seven data processing staff who input and process patient data and maintain all our call and recall systems for health promotion.

Our Office Manager – Mrs Christine Pengelly – joined the practice in April 2010.   She had previously worked as Office Manager in another local practice for 9 years so brought considerable experience to this post.   Christine oversees the running of the Reception Office and leads and co-ordinates our team of seven receptionists and two administrative staff.  

We have a Medical Secretary – Mrs Linda Ruscoe – who is responsible for typing and despatching all referral letters, medical reports and other forms that our Doctors may be required to complete for our patients.  If you need to contact the practice to enquire about a consultant appointment or a hospital referral your Doctor has made for you then you will speak to Linda.

One of our administrative staff – Mrs Lyn Goudie – is responsible for processing all our repeat prescriptions on a daily basis.  If you have any enquiries about your repeat medication you will need to speak to Lyn initially and she will refer your enquiry on to one of the doctors as necessary.  

Mrs Gwen Uren is our administrative assistant in charge of stock control and Registration Links to our Primary Care Trust.

Miss Sylvia Wood is our Bookkeeper and she is responsible for recording and reconciling the day to day finances of the practice and for processing our accounts for our accountant.